At GiftNish, we want you to be completely satisfied with your purchases. Therefore, we have established a clear return policy to address your needs. “Return and Refund Policy”
Returns and Exchanges ” Return and Refund Policy “
As a print-on-demand company, we create unique items only when you place an order. Unfortunately, we cannot accept returns or exchanges for incorrect sizes or colors. In addition, we do not allow returns if you simply change your mind. However, if the product is damaged or has a manufacturing defect, we offer a free reprint or a refund. To qualify, you must contact us within 30 days of delivery.
For any questions or concerns, please feel free to reach out via email at support@giftnish.com or by phone at our 24/7 support number +1 724 740 9275. We are here to assist you.
Refunds
Refunds will be issued to your GiftNish account. After that, you can transfer this amount to your original payment method. If your billing currency is not US Dollars (USD), the refund will return directly to the original payment source in the same currency. Consequently, please be aware of potential currency conversion fees.
Claim Conditions
Claims for damaged or defective items must be made within 30 days of receiving the item. In addition, please include clear photos of the damaged or defective product to help us process your request quickly.
Exceptions “Return and Refund Policy”
Moreover, custom orders are made specifically for you. Therefore, we cannot refund or exchange them if they were fulfilled correctly, but you wish to return them.
In conclusion, thank you for your understanding and support!